November 27, 2021

Solve the need? Remote intelligence is more disruptive than artificial intelligence

Richard Baldwin, professor of international economics at the Geneva Institute for International Studies, published an article in the Huffington Post, saying that remote-controlled robots carry more remote intelligence than artificial intelligence (AI) Subversive, especially in the short term. Since the cost of something in one country is lower than that of another, globalization is considered an effective arbitrage. In today's world, countries have huge differences in wages and salaries. So far, it is very difficult to make arbitrage for pay differences in different regions.
Large-scale relocation faces widespread political resistance in various countries, which means that low-paid workers are basically trapped at home and cannot go out of their own country. However, if workers in poor countries do not have to leave their homes, they can sell their labor force in developed countries. If the services provided by the laborers are not on the scene, can they cross the border? I pointed out in my new book "Great Integration: Information Technology and New Globalization" that the rapid development of computing performance and communication technology will help relieve economic concerns and allow more people to work remotely across borders. For example, soon Peru's workers will be able to clean up hotel rooms there without having to appear in Manhattan. Remote Intelligence is all about remote robotics, which helps many jobs eliminate the need for manual presence on the job site. This kind of robot is not controlled by artificial intelligence, but is controlled by remote intelligent technology - robots are controlled by people thousands of miles away. Remote intelligence has advantages in accurate judgment and flexibility. Therefore, both developed countries and poor countries will far exceed the disruptive impact of artificial intelligence, especially in the short term. Related examples are already in the field of telemedicine, which means that patients get remote diagnoses from doctors thousands of miles away and sometimes receive teletherapy. One particularly striking example is remote surgery: patients and surgeons are separated by thousands of miles. Drones are another example. In view of the increasing labor costs and the decreasing cost of robots, it will be only a matter of time before long-range intelligence and remote-controlled robots replace many manual laborers in countries with high labor costs. For example, British hotel cleaners pay about $2,250 a month, while Indian hotel workers pay only about $300 a month. If workers in India remotely "manipulate" robots in London to perform cleaning work, the hotel can save about 23,000 U.S. dollars annually. Although the current scheme is not yet worthwhile (the first-class robot HRP-4 from Kawada Industries is priced at approximately US$300,000), the price of robots has been declining rapidly since 1990, and this trend is likely to continue. Go on. Once robots become economically affordable, many American workers engaged in manual labor and services will have to compete with workers in countries with low labor costs. Robots are unlikely to completely replace the human labor force, but they can no doubt be applied to many tasks - from cleaning to gardening, to road construction and factory assembly. In addition, language communication will no longer be an obstacle. Information technology is already hampering language barriers. Various translation applications, such as iTranslate and Google Translate, have now reached a high level and are rapidly improving. Many jobs today have a common characteristic: expensive people work in expensive buildings in expensive cities. This is reasonable from a commercial point of view, because there are many services that are difficult to provide because there is no face-to-face interaction between staff and customers. Anybody who wants to quickly finalize a complicated report, complete a video editor, or do a marketing plan, knows that all team members must be called together to save time and avoid mistakes. For some inexplicable reasons, face-to-face interactions can make teamwork easier, faster, and more reliable than talking on mobile phones, email, or Skype. Psychologists believe that this is partly due to the so-called "micro-expression" - an instant face expression change that lasts only one-twentieth of a second. Through the micro-expression, one can see whether a person is hiding emotions, whether it is consciously or unconsciously hidden. These are not noticeable in everyday video calls (the device screen is refreshed too often), so remote conversations sometimes allow you to miss nonverbal messages. Solve the need? Remote intelligence is more disruptive than artificial intelligence Kawada Industry's humanoid robot Nextage technology, it is possible to achieve a very good video call experience, but this requires the configuration of expensive systems. However, advanced technology is constantly improving the quality of voice and video, and soon the experience of talking to people over the screen will become almost as good as talking to each other. When the cost of this technology becomes affordable, mobile, and extensive enough, companies can remotely communicate virtually as if they were face-to-face and do not need expensive staff to be assembled in expensive buildings in expensive cities. “The Third Unbundling of Globalization” Even if the meetings attended by employees are not completely eliminated, companies can save huge labor costs. For example, the monthly salary of 5 years of experience in the United Kingdom is approximately 3,900 U.S. dollars, which is nearly 3,000 U.S. dollars higher than that of an accountant who has the same working experience in Kenya. Although companies will always require qualified domestic accountants in the United Kingdom to sign documents, much of the actual accounting work can be done by accountants far away in Kenya. Given that engineers, designers, accountants, lawyers, publishers, etc. in the northern and southern hemispheres (including professors of economics) have a huge difference in salary, once they have the ability to divide the production process of business services, a large number of companies will be virtual. Offshore outsourcing or remote migration. So far, offshore outsourcing activities have mainly affected factory workers because the work in the manufacturing phase is modular enough to be easily packaged and distributed to foreign workers. In addition to back-office work, this model is more difficult to implement in high-end services because the production of services often involves a lot of on-site human interaction. With far-end presence technology, offshore outsourcing, now common in blue-collar jobs, will soon be applied to expensive staff located in expensive offices in expensive cities. I call this “the third unbundling of globalization”—relieving the labor tied up in laborers and handing them over to the ability of international labor to complete. This new international wage competition will cause a huge blow to the workers currently sandwiched by the middle class (white-collar workers and professionals at the top level and artificial service workers at the bottom). They will be hit at the same time in terms of living standards, work, social status, and social structure, which may lead to unprecedented political and social changes.

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